Our Privacy Policy

Effective Date: 06/08/2025
Last Updated: 06/08/2025

At Abingworth Vineyard, your privacy matters. We want to be transparent about what data we collect, how we use it, and how we keep it safe — whether you're buying our wine, signing up for emails, or just browsing our site.

Who we are

Abingworth Vineyard is a wine producer based in West Sussex, UK.

Address:
Abingworth Vineyard
c/o Champions Farm
Storrington Road, Thakeham
West Sussex, RH20 3EF
United Kingdom

General enquiries: info@abingworthvineyard.com
Customer support (orders, returns, damaged goods): support@abingworthvineyard.com

What Personal Data We Collect

We may collect and store the following data when you interact with us:

When you:

• - Place an order on our website
• - Sign up to our email newsletter
• - Fill out a contact or support form

We may collect:

• - Your name and contact details (email, address, phone)
• - Order and payment information (securely processed via third parties)
• - Marketing preferences.

How We Use Your Information

We use your personal data to:

• - Process orders and manage deliveries
• - Send marketing updates (if you opt in)
• - Improve our website and customer experience
• - Respond to enquiries or support requests
• - Comply with UK alcohol laws and business regulations.

• Our legal basis for processing

We process your data under the following lawful bases:

• - Consent – when you opt into emails or marketing
• - Contract – to fulfil orders or respond to service requests
• - Legitimate interest – to improve services and marketing
• - Legal obligation – to verify age and maintain records.

• Marketing & Emails

We use Mailchimp to manage our email newsletters.
You can unsubscribe at any time via the link in our emails or by contacting:
support@abingworthvineyard.com

How Long We Keep Your Data

• - Order and transaction records: up to 6 years (for legal compliance)
• - Newsletter and marketing info: until you unsubscribe
• - Analytics data: only for as long as needed to optimise site performance.
•  

• Your Rights

Under the UK GDPR, you have the right to:

• - Access your personal data
• - Correct or delete inaccurate information
• - Withdraw your consent at any time
• - Object to processing or request restriction
• - Receive a copy of your data (data portability)

To exercise these rights, contact:
support@abingworthvineyard.com

Data Sharing

We do not sell your data. We may share it with:

• - Delivery partners (for order fulfilment)
• - Email marketing provider (Mailchimp)
• - Payment processors (e.g. Shopify, Stripe)
• - Regulators or legal authorities (if required by law)

All third parties are GDPR-compliant.

Age Restrictions

Alcohol can only be purchased and received by individuals 18 or older in accordance with UK law. By placing an order, you confirm you meet this requirement.

Security

We take data protection seriously, using:

• - Secure connections (SSL/HTTPS)
• - Reputable ecommerce and payment platforms
• - Password-protected systems and encryption
• - Restricted staff access to personal data.

Links to Other Websites

Our website may contain links to external sites. This policy does not cover those websites — please read their privacy statements if you visit them.

Changes to This Policy

We may update this policy as needed. Any changes will be posted on this page with the latest update date listed above.

Need Help?

Customer support (orders, returns, damaged goods): support@abingworthvineyard.com
General enquiries: info@abingworthvineyard.com

You can also raise concerns with the Information Commissioner’s Office (ICO) at:
https://ico.org.uk